Privacy Policy
Last updated: November 2025
Chemosit Sanctuary (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website — https://www.chemositsanctuary.org
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1. Information We Collect
a. Information You Provide Directly
We collect personal information that you voluntarily provide to us through our website, including:
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Contact forms: Name, email address, and any message or inquiry details.
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Donations or payments: When you make a contribution or payment, we may collect your name, email address, and payment amount.
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Payment details such as credit card or mobile money information are securely handled by third-party processors — PayPal, Visa, and M-Pesa — and are not stored on our servers.
b. Information Collected Automatically
When you visit our site, we may automatically collect:
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Your IP address, device type, and browser information
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Geographic location (approximate)
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Pages you visit, time spent, and referring sources
This information is collected via Google Analytics to help us understand how visitors interact with our website and improve user experience.
2. How We Use Your Information
We use your information to:
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Respond to your messages and inquiries
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Process donations and send payment confirmations
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Send newsletters or updates (if you’ve subscribed)
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Analyze site performance and visitor engagement
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Comply with applicable laws and organizational reporting requirements
We do not sell, rent, or trade your personal data.
3. How We Store and Protect Your Data
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All data collected through our website is securely stored within Wix’s encrypted servers.
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Sensitive information transmitted via forms or payment gateways is encrypted using SSL/TLS protocols.
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Only authorized staff members can access your information for administrative or communication purposes.
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We maintain regular backups to prevent data loss.
4. Third-Party Services
We use the following third-party providers to support our operations. Each has its own privacy and data protection policies:
Service | Purpose | Policy |
|---|---|---|
Wix.com | Website hosting, form submissions, and database storage | Wix Privacy Policy |
Google Analytics | Visitor statistics and website performance tracking | Google Privacy Policy |
PayPal | Donation and online payment processing | PayPal Privacy Policy |
Visa | Card payment processing (via PayPal or authorized gateways) | Visa Privacy Center |
M-Pesa | Mobile money donation and payment processing | Safaricom M-Pesa Privacy Policy |
We only share data with these providers as necessary to complete transactions or deliver the services you’ve requested.
5. Data Retention
We retain your personal data only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal, tax, and accounting requirements
You may request deletion of your data at any time (see Section 7).
7. Your Rights and Data Requests
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent for communications (unsubscribe anytime)
To make a request, contact us at: info@chemositsanctuary.org
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We will respond to all data access or deletion requests within 30 days.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
The updated version will always be posted on this page with a revised “Last updated” date.
9. Contact Us
For any privacy concerns, questions, or data access requests, please contact:
info@chemositsanctuary.org